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JustWare | Solution Suite - hosted, on-demand & full service model

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If you currently have server infrastructure in place, and IT resources to manage your servers, then you will appreciate the scalability of JustWare, JusticeBroker, or JusticeWebview installed on one of your servers.

If you do not have a server or you want peace of mind, consider our JustWare | Solution Suite hosted, software as a service (SaaS) solution where you access your case management data, share data with other systems, and provide web access to your stakeholders or even the public; all via our secure servers. We provide and maintain the servers, manage all backups, and conduct all hardware and server software updates.

Any computer with an internet connection and a Windows operating system can access JustWare—anywhere, anytime.  Using your JustWare | Solution Suite programs in a hosted environment is perfect for any agency that wants to focus personnel resources on your core mission, who may not have county, local or external I.T. resources, who want to reduce implementation time and cost, maintain security, and, at the same time, implement a state-of-the-art integrated case management solution.

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cost savings compared to a traditional model

A hosted solution provides a considerable cost savings compared to a traditional on-premise model. It eliminates server acquisition and maintenance costs, technical support personnel resources and even third-party software costs.


JustWare hosted vs. on-premise model

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you own your data

You own and maintain your data, we just make it easy for you to collect, use, and share it with whomever you designate.

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one size fits all

Historically, JustWare | Solution Suite's enterprise-level functionality and cost were barriers for many small agencies and courts. Now our subscription-based cost model allows even the smallest agencies to take advantage of a powerful solution used by many larger agencies and courts.

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state-of-the-art case integrated case management solution & professional services

The JustWare | Solution Suite is designed from the ground up to be a software-as-a-service (SaaS) application. It does not utilize expensive and archaic thin-client software, or an inefficient, browser “wrapper” on old technology.

One of the greatest benefits of our subscription hosting model is that New Dawn’s technical resources will act as your technical resources, providing all the services required for a successful implementation (training, project management, document & report creation), backing up your database and documents, maintaining your server and providing all software updates on all secure servers.

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full-service implementation

New Dawn has an amazing track record of customer retention, retaining over 98% of our customers over the last 15 years. Providing a quality implementation from onsite training, template and report setup, and rapid support is a top priority for our customers.

Every hosted project includes this full-service offering to ensure that your agency or court takes full advantage of your case management solution.

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security, redundancy & peace of mind

Serving your constituency includes protecting their data and privacy even if data security is not your core competency. With the increasing cost and complexity of maintaining state-of-art data security, and the difficulty of protecting equipment from loss or theft, you need a solution designed with a core foundation of security and a solution provider that insists on maintaining your security.

Because we maintain and provide the hardware, database and operating system software, you can implement your JustWare | Solution Suite project  today, not tomorrow. We will monitor uptime, temperature, network function and bandwidth usage 24 hours a day, 7 days a week, 365 days a year.

Speed, performance and security are top priorities, including full data encryption on all of your transactions. Our secure software infrastructure is matched by secure servers and facilities to house your information.

Other safety and security features to set your mind at ease include:

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focus on your core mission

With you a hosted solution and no hardware to manage, agencies and IT staffs are freed from the expense and worry of infrastructure procurement, maintenance, and upgrades. When you trust your provider, you focus on your core mission and better server your constituency.

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reduce your cost of ownership & eliminate capital expenditures

Our subscription model means you eliminate large capital equipment expenditures and technical labor resource requirements to city council or county commissioners. Small agencies and courts can more easily justify the expense in a hosted environment. 

 

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implement and go-live quickly

We maintain and provide the hardware, database and operating system software, allowing you to implement and go-live today rather than waiting for server and networking providers to setup equipment.  

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all software & upgrades included to ensure success

Our hosted and full service model includes not only the hardware and networking infrastructure to ensure success, it includes all required Microsoft SQL Server 2005 database licenses, BizTalk server integration software, and Microsoft Windows licensing and all JustWare | Solution Suite upgrades all for affordable monthly, quarterly or annual fees.   

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constant, smaller upgrades

Our hosted model and our development methodology ensure that we keep you happy by constantly improving the features, enhancements and overall application experience. This comes in the form of consistent minor enhancements, suggested by you and your peers, that add up over time instead of large patches and upgrades that cost you time and money to implement.

Contact us today to receive a subscription-based cost proposal for an enterprise-level data integration, sharing and case management solution.

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