• Tribal Court Featured Customers

• Salt River Pima-Maricopa Indian Community Tribal Court
• Quinault Indian Nation Tribal Court
• Pokagon Band of Potawatomi Tribal Court

“Our overall implementation experience was great. Our project management team, along with the support staff responded to all of our issues very quickly. The software is just what we hoped for and the custom development has solved our agencies specific needs"

Shazia Razvi
Development Manager

May 13, 2008

Salt River Pima Maricopa Indian Community Tribal Court searched for a state-of-the-art case management technology to grow with their agency. After test driving many systems, Salt River selected JustWare | Court to replace their outdated Evans Caseload System.

Challenge

Salt River Pima Maricopa Indian Community Tribal Court initiated a search for a new case management solution after their Evans Caseload System was no longer supported and was unable to meet their growing agency’s needs. While using their old Evans system, court clerks had to manually enter all case and name information into their system, create documents by hand, and were unable to run accurate reports or track statistics.

Salt River needed a solution that would streamline their workflow, was user-friendly and was flexible enough to grow with their agency.

Solution

A team of decision makers was established to evaluate and score a number of different case management systems. After testing many different systems and scoring them according to Salt River’s needs, it was clear that the solution was JustWare | Court.

Prior to implementing JustWare, the process in which clerks entered cases in the old Evans system was difficult and inconsistent; with JustWare, clerks are able to enter information once and by using JustWare’s powerful document automation tool, generate the needed document containing all required information. This process eliminates manual document creation time, establishes a uniform document outline, and streamlines the clerk’s workflow.

Case statistics are also tracked with JustWare’s easy-to-use report features. Salt River now tracks the number of cases in each division to analyze workload and case distribution, in addition to the many other reports run daily by court administrators.

“We can run reports about case statistics that we weren’t able to do before; we can create documents that are pre-populated with case specific data—so clerks don’t have to do it manually,” says Shazia Razvi, development manager at Salt River. 

Result

JustWare has unified the Salt River Court by creating a consistent case management solution that was easy to learn and to transition into.

“Our overall implementation experience was great. Our project management team, along with the support staff responded to all of our issues very quickly. The software is just what we hoped for and the custom development has solved our agencies specific needs”, says Razvi.

Ongoing Goals

Salt River plans to utilize JustWare’s workflow abilities to create more event triggers to minimize the manual data entry throughout the trial process. They will also create their own documents as needed in their agency.

They plan to fully integrate data, reports, and calendaring with other Salt River public safety applications and apply JustWare | Prosecutor in their tribal prosecutors and JustWare | Defender public defender offices to create a unified case management solution that is communitywide.
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