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Thirtieth District Attorney General’s Office
Memphis, Tennessee

Overview Testimonials
JustWare is the tool that we rely on to efficiently track cases and generate statistical data [via JustWare’s custom reports]. The statistical data is used to measure the results of our strategic plan.
Priscilla Campbell
Chief Administrative Officer

October 1, 2007

The Tennessee Attorney General’s Council selected JustWare | Prosecutor in 2005 for Attorney Generals state-wide, excluding four large metropolitan districts, one of which was the Thirtieth District, located in Memphis, Tennessee. The Thirtieth District Attorney General’s Office, however, was not satisfied with their inadequate legacy case management software and, after reviewing possitive feedback from other Tennessee offices, they decided that JustWare was powerful enough to support their more substantial case load and larger employee base.

Challenge

The Thirtieth District Attorney General’s Office’s previous case management solution was primarily an indictment software program, and the Office required a more comprehensive system that could track a case from arrest through disposition. Additionally, the agency needed a solution that included ad-hoc reporting and document automation.

A group of key individuals began the search for a new case management system.

Solution

New Dawn Technologies made the transition to JustWare seamless by performing a data conversion that transferred historical case information into JustWare’s robust database, making it available to JustWare’s many features.

“JustWare is the tool that we rely on to efficiently track cases and generate statistical data [via JustWare’s custom reports]. The statistical data is used to measure the results of our strategic plan,” says Priscilla Campbell, Chief Administrative Officer.

Information received is vital in keeping up-to-date statistics used to report to the Tennessee Bureau of Investigation, which maintains many of the grants that fund the different offices. By incorporating JusticeBroker, the interface from New Dawn that exchanges information between District Attorney offices state-wide, effortless data exchanges are updated automatically on a schedule instead of manually.

Result

With JustWare, over 100 people in different locations throughout Tennessee are able to track cases from arrest through disposition effortlessly. This ensures accuracy of case standings and reliable information that is accessible in all locations.

JusticeBroker allows for seamless data exchanges that happens automatically. This enables each office to maintain information without entering it manually, saving valuable time and eliminating the risk of traditional error-prone data exchange methods.

The Administrative Office of the Courts has begun to work with New Dawn Technologies to create a state-wide integrated justice management project. The end product will be the state-wide automation of case judgement to the Tennessee Bureau of Investigation. This project will also enable data sharing among the District Attorney’s offices.

“JustWare’s flexibility is particularly important to our office—it enables us to make changes that better suit our needs,” says Campbell.


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