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Twenty-fourth Circuit District Attorney’s Office
Carrollton, Alabama
Testimonials
“I liked the layout as well as the variety of things you could do with the system (e.g. tracking types of cases, for statistical purposes). Also, and perhaps most importantly, I like the technical support that is available. For instance, I can call most anytime and get a tech guy on the phone.”Chris McCool
District Attorney
January 18, 2008
The Twenty-fourth Circuit District Attorney’s Office serves approximately 55,000 people in Lamar, Fayette, and Pickens counties of west-central Alabama. The office, headed by District Attorney Chris McCool, began looking for a case management system in the spring of 2006. They evaluated many software solutions and selected JustWare | Prosecutor.
Challenge
Prior to implementing JustWare | Prosecutor, the Twenty-fourth Circuit DA’s Office didn’t have an automated case management system that took a case beyond the Grand Jury stage, not through the trial stage.
As they began planning to purchase a case management system, they decided that three of their major requirements were remote access, security and confidentiality, and automated grand jury dockets.
- Remote Access: The DA’s Office functions out of three separate locations: one main location in Carrollton, and two remote offices in Fayette and Lamar counties. The office required that users from all three offices be able to access a centralized case management system.
- Security and confidentiality: The Twenty-fourth Circuit DA’s Office occasionally investigates judges and other high profile people. This confidential investigation must remain secure and restricted to only particular users until the investigation becomes official. With a paper-based system, it was very difficult for the DA’s investigator to manage these cases and keep them confidential. The office required a case management solution that allows these and other types of security measures to be maintained and enforced electronically.
- Grand Jury Dockets: Until they implemented JustWare, staff at the Twenty-fourth Circuit DA’s Office struggled to maintain paper-based grand jury dockets.
Solution
The District Attorney’s Office selected JustWare | Prosecutor in October 2006 and went live with JustWare on April 19, 2007.
- Remote Access: JustWare allows users at the Twenty-fourth Circuit DA’s Office to quickly and securely access the database and complete their work from any of their remote locations. JustWare is a centrally managed solution deployed on a single server and is designed for multi-division use via a WAN (web or secure) connection.
- Security and confidentiality: To manage confidential cases in JustWare, New Dawn software engineers use electronic partitioning based on custom security permissions. JustWare’s database can easily be partitioned by case type and only authorized users have access to confidential case types. Upon learning about their need to keep investigation information confidential, New Dawn’s project management team created an ‘investigation’ case type that only the Twenty-fourth Circuit DA investigator has access to. When working on investigation cases, the investigator only sees information (screens, menus, documents and reports) relevant to that case type. If or when the investigation becomes a case, the investigator changes the case type to allow others access to the information.
- Grand Jury Dockets: New Dawn’s Business Intelligence Department designed a custom “Grand Jury Docket” report for Twenty-fourth Circuit DA’s Office staff to electronically generate from JustWare. The Grand Jury Docket report provides a list, with basic case information, of all grand jury participants scheduled for a particular day.
Result
District Attorney Chris McCool said, “I liked the layout as well as the variety of things you could do with the system (e.g. tracking types of cases, for statistical purposes). Also, and perhaps most importantly, I like the technical support that is available. For instance, I can call most anytime and get a tech guy on the phone.”
The Twenty-fourth Circuit DA’s JustWare Administrator, Dottie Brasher, said “I’ve always had a good response from New Dawn’s support team and good luck with them getting online with me.”
According to Dottie, the fact that they can access JustWare from all of their county offices is a great convenience. She said, “I worked on the system from our Lamar County office this morning with no problems,” and “I can call people in our other offices to see what’s going on with a case and they are looking at the same information. It’s extremely helpful.”
Ongoing Goals
The office would like to be able to implement the grand jury dockets as a real-time form allowing batch updates to cut down on data entry. This functionality is currently in development for the latest version of JustWare. The office will upgrade to take advantage of this functionality.
In addition to giving all Twenty-fourth Circuit DA Office users access to the same information, the latest version of JustWare includes flexible XML design will allow them to customize their data entry and view screens for different their county offices and practice groups.
Dottie thinks that when they have a few years of data in the system, JustWare generated statistics will be of great benefit to their office. She said “we get a lot of funding from grants and we need numbers for grants.”
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